Melanie has significant experience in leading, implementing, and providing services to large and mid-scale customers in many different industries. She is currently the Director of Customer Resolution at Ultimate Software responsible for enhancing the customer service experience. Ultimate Software is an industry leader in SaaS HCM. Ultimate's Ultipro end-to-end HR and talent management functionality includes recruitment, onboarding, payroll, employee and manager self-service, benefits administration, compensation, performance management, and much more. See www.ultimatesoftware.com for more information.
Prior to joining Ultimate, Melanie spent time as a recruiter in the IT industry service various clients and candidates. During her time at PeopleSoft, now Oracle, Melanie was a professional services and a business development manager where she lead and directed consulting sales and services for her customers.
Women Tech Leaders Panel